Business processes are sequences of actions that must be performed continuously for the smooth functioning of a company. These include customer order processing, goods ordering, invoice handling, document circulation, leave requests, etc.
They are typically characterized by high regularity and are very important for the normal functioning of the company. Business processes require precise definition and standardization.
The more standardized and consistently executed business processes are, the better the company functions, without unnecessary downtime and internal "friction."
Almost all business processes can and should be automated. Primarily, this concerns repetitive tasks that can be precisely defined and are often very labor-intensive. By automating these processes, we achieve the following benefits:
- Free up time and energy for employees, allowing them to take on more demanding tasks that are more important from the perspective of the company's business goals;
- Ensure uninterrupted, consistent execution of processes, eliminating the risk of human errors (machines do not forget and do not make mistakes);
- Achieve measurable financial benefits resulting from reduced operating costs and the costs of potential corrective actions when processes are not executed correctly due to human errors.
