AI that works like a teammate — inside your process.
Digital workers take over selected responsibilities from people, execute complex work, and make decisions — while the process stays in control, with oversight, approvals, and full reporting.
- Takes tasks from humans, not ownership
- Handles complex, multi-step work
- Can decide within defined rules
- Works with human supervision when needed
- Every action is tracked and auditable
What a Digital Worker is
A digital worker is not a chatbot. It's an AI agent assigned to specific responsibilities in a workflow — with a role, permissions, inputs and outputs.
Role & permissions
Works with the same access rules as people.
Outputs you can trust
Actions, decisions, and results are logged like any other work.
Human + AI collaboration
Assists people, escalates exceptions, and runs under supervision when required.
How it works inside a process
Assigned to a task
A case reaches a step owned by a digital worker.
Executes & decides
It performs actions and chooses paths within policy.
Requests approval
When needed, it routes decisions to humans.
Reports outcomes
Everything is recorded: inputs, outputs, timing, and rationale.
Why teams use Digital Workers
24/7 execution
Work continues when teams sleep.
Parallel tasks
Runs many cases at once without queueing people.
Cost efficiency
Lower cost per handled case.
Human-in-the-loop
People approve what matters.
Audit-ready reporting
Same reporting as human work.
Fewer bottlenecks
Faster flow through structured steps.
Run work. Speed up the flow.
Put digital workers inside governed processes — and keep control.