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2to2 Terms of Service

These terms govern the use of 2to2, the platform for process applications and digital workers available at 2to2.ai, provided by Datapolis.com Sp. z o.o., ul. Dzielna 21/121a, 01-029 Warsaw, Poland (KRS 0000003324, NIP 5272336739), “Datapolis”, “we”. By creating an account or using 2to2 you accept these terms. If you use 2to2 on behalf of an organisation, you accept them on its behalf and confirm that you are authorised to do so. Where an organisation has signed a separate agreement with Datapolis, that agreement prevails over these terms.

Your account

You can create an account with an e-mail address and a password, or by signing in with Google or Microsoft. Give us accurate information, keep your sign-in credentials to yourself and tell us at support@datapolis.com if you suspect that someone else is using your account. You are responsible for what is done through your account.

Every account starts with a personal workspace. You can also create organisations and invite other people; the person who creates an organisation manages its members and their access.

Plans and payment

Some features may be available free of charge; others require a paid plan. The price, the currency and the billing period are shown before you buy. Prices are net; VAT or other taxes are added where the law requires. Payments are processed by Stripe.

A paid plan renews automatically for the next billing period (a month or a year) until you cancel it. If you cancel, the plan stays active until the end of the period already paid for. Fees for a period that has started are not refunded, unless the law requires otherwise.

Your content

The applications, workflows, documents, files and data you put into 2to2 remain yours. You give Datapolis permission to host, copy, process and display them only to the extent needed to provide 2to2 to you and to the people you share them with. We do not use your content for any other purpose.

You are responsible for having the right to put your content into 2to2 and for its compliance with the law. Content generated by AI features may be inaccurate or incomplete; review it before you rely on it.

How we handle personal data is described in the 2to2 Privacy Policy.

Acceptable use

You may not use 2to2 to:

  • store or distribute content that is unlawful or infringes the rights of others;
  • send spam or distribute malicious software;
  • attempt to gain access to other users’ accounts or data, or to bypass the platform’s security;
  • overload the platform or interfere with its operation;
  • copy, decompile or reverse-engineer the platform, except where the law expressly allows it.

When you use AI features, you must also follow the usage rules of the AI model provider that serves them.

Availability and changes to the platform

We develop 2to2 continuously, and features may be added, changed or withdrawn. We take care to keep 2to2 available, but unless agreed otherwise in writing we do not guarantee uninterrupted operation; maintenance and events beyond our control may cause interruptions.

Suspension and termination

You can stop using 2to2 at any time and ask us to delete your account, as described in the 2to2 Privacy Policy. We may suspend or close an account that breaches these terms or whose fees remain unpaid, after notifying you where possible. Export the content you want to keep before your account is closed.

Liability

To the extent permitted by law, Datapolis is not liable for lost profits or for indirect or consequential damage, and our total liability for damage connected with 2to2 is limited to the fees you paid for 2to2 in the twelve months before the damage occurred. These limits do not apply to damage caused intentionally or in any other case in which the law does not allow liability to be limited. If you are a consumer, nothing in these terms limits your statutory rights.

Changes to these terms

We may change these terms, for example when we introduce new features or when the law changes. We will publish the new version on this page and, for significant changes, inform account holders by e-mail or in 2to2 before the changes take effect.

Governing law and contact

These terms are governed by Polish law. Disputes with business customers will be settled by the court competent for the registered office of Datapolis; consumers keep the right to bring proceedings before the courts provided for by law.

Questions about 2to2: support@datapolis.com. Other matters: office@datapolis.com.

Last updated: 9 November 2026